Check out our Knowledge Base page for more FAQs

Zalando Gift Card
Shop trendy clothing from Nike, Adidas, and Calvin Klein, plus stylish shoes and accessories from over 2,000 fashion brands.
This gift card is redeemable on the e-commerce platform.
Zalando, Europe’s leading online fashion platform, has something for everyone – from shoes and clothing to accessories and sportswear. Be who you want to be and create your own unique look by combining popular top brands, reward directors and standalone stickers. With more than 1,900 brands waiting to be found, the possibilities are endless.
And that’s not all. Did you know that Zalando offers free shipping on every product? And if you change your mind about something or it’s not quite right – no worries. Thanks to the full refund, you can return unused products free of charge within 100 days of placing your order – more fashion-related content, disciplined modifications and accessory inspiration at https://www.zalando.co.uk/
- Choose what you want from over 1,900 top brands.
- Log in to your account at zalando.com or Zalando. Enter the code for your gift card in the My Passit section. The amount will be deducted immediately to your account. Alternatively, you can enter the voucher code directly at the checkout of the coupon code field. If you do not use the full voucher value at once, the remaining value will be credited to your Zalando account.
- Gift Cards can be redeemed on Zalando’s fashion assortment only.
- Have fun shopping!
- For more information, see Terms of Use at https://www.zalando.co.uk/
- Gift vouchers can be redeemed at zalando.co.uk or via the Zalando app. Details and at zalando.co.uk/terms-giftcards
- Gift Card values will be limited to max 200€. In non-EUR countries, max Gift Card values will be limited to the equivalent of max 200€ in local currency.
- Gift Card transactions will be limited to max 200€ per transaction.
- Gift Cards will expire after 5 years (subject to local regulations).
- Gift Cards can be redeemed on Zalando’s fashion assortment only.
- Cash payment and reimbursement in case of loss/damage are not possible.
- The activation of the gift voucher usually takes place within 24 hours of purchase.
- If you cancel the order or return goods for which a gift voucher was used, the amount you paid will be transferred back to you, credited, or charged. For purchases via zalando.co.uk or the app, the value of the voucher will be returned to your user account.
- Gift vouchers cannot be subsequently credited to an order. They are excluded from the exchange and cannot be blocked.
- If you send a voucher by email, Zalando will inform you about the receipt of the voucher.
Friendly asked questions
Disclaimers related to the Product
We act solely as a reseller of the Product. We are not the creator, designer, issuer, organizer, beneficiary, or manager of the Product (the “Issuer”) and have no involvement in determining the terms and conditions that apply to each Product. Therefore, we cannot be held responsible for any issues, damages, or losses resulting from the specific terms and conditions set by the Issuer.
We are not affiliated with, sponsored by, or authorized by any Issuer, nor do we act on their behalf. We are not responsible for any malfunctions, policy decisions, or violations of applicable rules caused by the Issuer.
By purchasing the Product, the Customer also enters into a direct contractual relationship with the Issuer. We are a third party to that relationship, and any claims, rights, or defenses arising from the Customer’s agreement with the Issuer do not apply to us.
Customers are responsible for reviewing and understanding the Product’s terms and conditions, including its usability and enforceability against the Issuer. We accept no liability for any claims related to those terms. The Issuer’s terms and conditions exclusively govern the use of the Product.
Customers acknowledge that we are not liable for any decision or policy of the Issuer to reject or limit the Product’s acceptance based on their own rules or conditions.
We make no representations, warranties, or guarantees regarding the suitability or performance of the Product for any specific purpose.