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Red Balloon Gift Card
Book thrilling skydiving adventures, relaxing spa treatments, gourmet dining experiences, and scenic helicopter tours.
This gift card is only redeemable on the e-commerce platform.
A RedBalloon digital Gift Card is the leading gift provider for experiences in Australia and New Zealand providing gifting inspiration for every occasion. Great for him, her or perfect for that couple who might ordinarily be a little tricky to buy for. With a RedBalloon eGift Card, you are giving the gift of an unforgettable experience that your giftee will be able to select at a time and date that suits them. The Gift Voucher revolutionised gift giving, giving the gift of choice with every present and ensuring that your giftee was never stuck with something they didn’t like.
Gift Vouchers and Gift Cards are for a monetary value and are used to purchase experience vouchers or gift products on our website.
To make a purchase using your Gift Voucher or Gift Card you will need to create or login in to your RedBalloon account:
- Go to www.redballoon.com.au
- Select the person icon at the top right hand corner and select “Log in”
- Enter your email address and password and select ‘Login’. If you do not have a RedBalloon account, create one by selecting ‘create an account’ and entering your details.
- Find the experience voucher you want to purchase. Select ‘Buy Experience Voucher’ or ‘Instant Book this date’ (if you are wanting to book in for your preferred date and time straight away)
- On the My Cart page, enter the number of vouchers you would like to purchase in the QTY field and select the ‘Checkout’ button.
- At the checkout is where you can choose to add a personalised message and choose your preferred delivery method.
- Under ‘Choose Payment Method’ – select ‘Gift Voucher/Card’. Enter the Voucher Code or Gift Card number and select ‘Apply’. If you have more than one Gift Voucher or Gift Card, repeat this step.
- Your Gift Voucher/Card value will be deducted from the total amount owing (note this in the ‘Order Summary’ to the right). Any unused value will be added to your RedBalloon account.
- If you need to pay an amount over the value of your Gift Voucher/Card, select your preferred payment method and enter payment details.
- Read and Agree to the Terms and Conditions – click ‘Place Order’. Please take note of your Order Number on the confirmation page. If you’re ready to book in your experience, you can do this straight away by selecting the ‘Book Now’ option and following the prompts.
Please note: If you have left over credit it will remain in your RedBalloon account for you to use at a later time. Please check the expiry date of this remaining credit in your RedBalloon account. Any experiences purchased with this credit will hold the same expiry date as the credit does, and must be booked and taken by this date.
Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded, or redeemed. This card is redeemable for any product on the RedBalloon website. Not redeemable for cash. Card will expire 3 years from the date of issue. If the date of issue is not specified, the expiry date will be 3 years after the date of purchase. Will be void and and may not be redeemed after expiry date. Cannot be reloaded. Cash will not be given for any unused amount. Purchases exceeding available balance require difference paid by other method. We reserve the right to change the terms contained these Terms of Use at any time. For complete terms and conditions, please refer to help.redballoon.com.au/s/article/Terms-and-Conditions
Friendly asked questions
Disclaimers related to the Product
We act solely as a reseller of the Product. We are not the creator, designer, issuer, organizer, beneficiary, or manager of the Product (the “Issuer”) and have no involvement in determining the terms and conditions that apply to each Product. Therefore, we cannot be held responsible for any issues, damages, or losses resulting from the specific terms and conditions set by the Issuer.
We are not affiliated with, sponsored by, or authorized by any Issuer, nor do we act on their behalf. We are not responsible for any malfunctions, policy decisions, or violations of applicable rules caused by the Issuer.
By purchasing the Product, the Customer also enters into a direct contractual relationship with the Issuer. We are a third party to that relationship, and any claims, rights, or defenses arising from the Customer’s agreement with the Issuer do not apply to us.
Customers are responsible for reviewing and understanding the Product’s terms and conditions, including its usability and enforceability against the Issuer. We accept no liability for any claims related to those terms. The Issuer’s terms and conditions exclusively govern the use of the Product.
Customers acknowledge that we are not liable for any decision or policy of the Issuer to reject or limit the Product’s acceptance based on their own rules or conditions.
We make no representations, warranties, or guarantees regarding the suitability or performance of the Product for any specific purpose.