Check out our Knowledge Base page for more FAQs

StubHub Gift Card
Buy tickets to sports games, music concerts, theater shows, and comedy events at the best fan-to-fan marketplace.
This gift card is redeemable on the e-commerce platform & at the physical store.
The StubHub gift card offers the joy of live entertainment at your fingertips. As one of the world’s premiere online ticket platforms, StubHub provides access to myriad events, ranging from must-see sports matches, invigorating concerts to captivating theater performances and more. It’s your key to unforgettable experiences.
- Sports enthusiasts can purchase tickets to thrilling matches across a vast array of sports.
- Music lovers can secure their spot at concerts featuring their favorite bands and artists.
- Theater buffs can attend riveting plays and performances at top venues.
- Event seekers can explore a variety of events, including comedy shows, seminars, and children’s shows.
- Go to https://my.stubhub.com/wallet
- Signin, or if you’re new to StubHub, sign up for free
- Enter your StubHub gift card number
- Enter your StubHub gift card PIN in the PIN field when prompted
- Apply your StubHub balance during checkout on your next purchase
Note: The amount of your gift card is applied to the full amount of your order,including all fees. That means if your order total is greater than the amount of your gift card, the remaining balance will be charged to your credit or debit card or PayPal account
- Gift certificates and electronic “eGift Cards” or physical gift cards (collectively, “Gift Cards”) can only be redeemed on stubhub.com or by calling customer service. We may enable redemption via mobile applications or m.stubhub.com at a later time; check your Gift Card for details. You must have a StubHub account to redeem Gift Cards. To create an account, visit StubHub.
- Gift Cards are not redeemable for cash and cannot be returned for a cash refund. Gift Cards are not credit, debit or charge cards. No implied warranties attach to Gift Cards.
- Upon redemption, the entire balance of a Gift Card is deposited to the recipient’s StubHub account. Gift Cards are not reloadable and cannot be associated with multiple StubHub accounts. Gift Cards cannot be redeemed for past purchases.
- If the cost of an order exceeds the Gift Card amount, the recipient must pay for the balance with a credit or debit card or PayPal account.
- Treat Gift Cards like cash. Lost, stolen, or damaged Gift Cards will not be replaced except where required by law and only with proof of purchase as required and if the Gift Cards have never been used.
- Gift Cards and their use on stubhub.com are subject to our User Agreement and Privacy Policy.
- StubHub reserves the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Card is redeemed and/or used to make purchases on stubhub.com. Invalid or unidentifiable Gift Card numbers will not be redeemed.
- Purchases using Gift Cards do not count towards StubHub rewards or loyalty programs.
- StubHub reserves the right to change these terms and condition from time to time in its sole discretion.
Friendly asked questions
Disclaimers related to the Product
We act solely as a reseller of the Product. We are not the creator, designer, issuer, organizer, beneficiary, or manager of the Product (the “Issuer”) and have no involvement in determining the terms and conditions that apply to each Product. Therefore, we cannot be held responsible for any issues, damages, or losses resulting from the specific terms and conditions set by the Issuer.
We are not affiliated with, sponsored by, or authorized by any Issuer, nor do we act on their behalf. We are not responsible for any malfunctions, policy decisions, or violations of applicable rules caused by the Issuer.
By purchasing the Product, the Customer also enters into a direct contractual relationship with the Issuer. We are a third party to that relationship, and any claims, rights, or defenses arising from the Customer’s agreement with the Issuer do not apply to us.
Customers are responsible for reviewing and understanding the Product’s terms and conditions, including its usability and enforceability against the Issuer. We accept no liability for any claims related to those terms. The Issuer’s terms and conditions exclusively govern the use of the Product.
Customers acknowledge that we are not liable for any decision or policy of the Issuer to reject or limit the Product’s acceptance based on their own rules or conditions.
We make no representations, warranties, or guarantees regarding the suitability or performance of the Product for any specific purpose.