Check out our Knowledge Base page for more FAQs

The Good Guys Gift Card
Shop latest TVs, laptops, home appliances and high-end electronics from Samsung, LG, or Sony for your home entertainment needs.
This gift card is redeemable on the e-commerce platform & at the physical store.
At The Good Guys, you’ll always PAY LESS every day on the biggest brands in household appliances. With an extensive range of kitchen appliances, laundry appliances and tech, The Good Guys will always help you PAY LESS.
To redeem online:
- Visit the webpage https://www.thegoodguys.com.au/ and add the items you want to purchase to the cart
- Enter your gift card code and pin on the payments page.
To redeem in-store:
- Visit Good Guys stores across Australia, you can find the list of stores here: https://www.thegoodguys.com.au/store-locator
- Present your barcode for scanning and enter the 4 digit pin.
Friendly asked questions
Disclaimers related to the Product
We act solely as a reseller of the Product. We are not the creator, designer, issuer, organizer, beneficiary, or manager of the Product (the “Issuer”) and have no involvement in determining the terms and conditions that apply to each Product. Therefore, we cannot be held responsible for any issues, damages, or losses resulting from the specific terms and conditions set by the Issuer.
We are not affiliated with, sponsored by, or authorized by any Issuer, nor do we act on their behalf. We are not responsible for any malfunctions, policy decisions, or violations of applicable rules caused by the Issuer.
By purchasing the Product, the Customer also enters into a direct contractual relationship with the Issuer. We are a third party to that relationship, and any claims, rights, or defenses arising from the Customer’s agreement with the Issuer do not apply to us.
Customers are responsible for reviewing and understanding the Product’s terms and conditions, including its usability and enforceability against the Issuer. We accept no liability for any claims related to those terms. The Issuer’s terms and conditions exclusively govern the use of the Product.
Customers acknowledge that we are not liable for any decision or policy of the Issuer to reject or limit the Product’s acceptance based on their own rules or conditions.
We make no representations, warranties, or guarantees regarding the suitability or performance of the Product for any specific purpose.